Once the installation phase has ended, our dedicated maintenance & support begins. We monitor the performance and uptime of your EV charging station. Our fast support services are designed to address occurring issues. Any questions? Rely on your Blink project manager to answer them. As for the EV drivers using your chargers: they can count on round-the-clock customer service.
Maintenance & support
Always ready for the road ahead
A charging station up and running and a mind at ease: that’s what you get with Blink.
Personal service
We're with you every step of the way
A close eye on all your chargers
An in-house team on stand-by
Our experienced in-house team consistently monitors your chargers. They run point on any necessary repairs and assign the right technical professionals to resolve issues, whether remote or on-site. Whatever assistance you need: count on Blink’s end-to-end support, respecting your organization's SLAs throughout.
Driver Support
Round-the-clock support for EV drivers
You want to give EV drivers using your chargers a seamless charging experience. That’s why we have first and second line support available at all times. Through a QR-code on our chargers, drivers can find details on rates and charging speed. It also gives them direct access to our 24/7 driver support desk.
The Blink Network
Your advanced host portal
Depending on the business model you choose, you get access to a user-friendly platform to monitor your chargers remotely. Gain insights into your station’s activity, design your own data reports and keep track of sustainability metrics. And that’s definitely not all the Blink Network has to offer.
All-in-one solutions for your charging needs
Considering EV charging? Blink takes everything out of your hands. Here’s why we’re the logical choice for your charging solution.
Turnkey installation
Sit back, relax and let Blink handle everything: from technical inspections and on-site preparation to all-round installation.
Continued maintenance
We monitor your chargers and take care of any necessary repairs.
Round-the-clock support
Users of your charging facilities can count on 24/7 driver support. You can depend on your dedicated Blink project manager.
Flexible business models
Four customizable models to match with your specific charging needs
Dynamic load balancing
Thanks to Blink’s cutting-edge technology, we use the available energy as efficiently as possible.